Last updated: June 1, 2018
The categories of information we collect can include:
Information that you provide to us. We collect information that you provide to us when you set up an account with us, use our Services, or communicate with us. For example, we may request your personal information (e.g., name, email address) or your applicable business information when you register for an account or purchase our Service. We may also collect any communications that you exchange with us, as well as any information you provide if you take part in any interactive features of the Service (e.g., promotions, surveys, etc.). We collect information you may provide when providing content or commentary to our service in the form of blog posts, comments, and the like, which may be published on our site and viewable by the public.
Information we receive from social networking sites. Should you interact with our Service through your personal account on various social media networks, or share content on Facebook, Twitter, Instagram or other sites, we may receive information from the social network including your personal profile information, profile picture, user name, user ID associated with your social media account, and any other information you permit the social network to share with third parties. The data we receive from social media services, as well as certain features of our Service related to such data, is dependent upon your privacy settings with the social network. You are responsible for reviewing and adjusting your privacy settings on third-party websites and services.
We use this information to operate, maintain, and provide the features and functionality of the Service, as well as to communicate directly with you, such as to send you email messages about products and services that may be of interest to you. We may also send you Service-related emails or messages (e.g., account verification, purchase confirmation, changes or updates to features of the Service, technical and security notices). Similarly, if you request information from us through an online contact form or if you email us, we collect the information you provide (e.g., name, telephone number, email address) so that we can respond to you. For more information about your communication preferences, see “Control Over Your Information” below.
We, and our third party partners, automatically collect certain types of usage information when you visit our websites, read our emails, otherwise engage with us, or respond to advertisements, emails, and other online marketing materials. We typically collect this information through a variety of tracking technologies, including cookies, web beacons, transparent GIF files, file information and other technology (collectively, “tracking technologies”). For example, we collect information about your device and its software, such as your IP address, browser type, Internet service provider, platform type, device type, operating system, date and timestamp, a unique ID that allows us to uniquely identify your browser, mobile device or your account, and other such information.
We also collect information about the way you use our sites, for example, the site from which you came and the site to which you are going when you leave our website, the pages you visit, the links you click, how frequently you access the sites, whether you open emails or click the links contained in emails, whether you access the sites from multiple devices, and other actions you take on the Sites. When you access our sites from a mobile device, we may collect unique identification numbers associated with your device or our mobile application (including, for example, a UDID, Unique ID for Advertisers (“IDFA”), Google AdID, or Windows Advertising ID), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g., latitude and/or longitude) or similar information regarding the location of your mobile device, or we may be able to approximate a device’s location by analyzing other information, like an IP address. We may collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the sites and to understand more about the demographics of our users. We may also work with third party partners to employ technologies, including the application of statistical modeling tools, which attempt to recognize you across multiple devices. Although we do our best to honor the privacy preferences of our users, we are unable to respond to Do Not Track signals set by your browser at this time.
We use or may use the data collected through tracking technologies to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including targeted content and advertising; (c) identify you across multiple devices; (d) provide and monitor the effectiveness of our Service; (e) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website; (f) diagnose or fix technology problems; and (g) otherwise to plan for and enhance our service.
We may share your personal information in the instances described below. For further information on your choices regarding your information, see “Control Over Your Information.”
- We may share your personal information with third-party service providers or business partners who help us deliver or improve our service or who perform services on our behalf, such as identifying and serving targeted advertisements, processing payments, sending postal mail, providing back-office services, or measuring site traffic.
- We may aggregate, or strip information of personally identifying characteristics, and then share that aggregated or anonymized information with third parties.
- We may share with other companies and brands we own or control, and other companies owned by or under common ownership as Company, which also includes our subsidiaries (i.e., any organization we own or control) or our ultimate holding company (i.e., any organization that owns or controls us) and any subsidiaries it owns. These companies will use your personal information in the same way as we can under this Policy;
We may also share information with others in an aggregated or otherwise anonymized form that does not reasonably identify you directly as an individual.4. Customer Data
In providing our Service, our Customers may upload data to our Service, which may include personal information or data about our customers’ end users (all of which we call “Customer Data”). Customer Data is owned and controlled by our Customers, and any Customer Data that we maintain or process we consider to be strictly confidential. We collect and process Customer Data solely on behalf of our Customers, and in accordance with our agreements with the Customers. We do not use or disclose Customer Data except as authorized and required by our Customers and as provided for in our agreements with our Customers.5. Control Over Your Information
We give you the choice of providing, editing or removing certain information, as well as choice over how we contact you. Should you wish to provide, change, or remove information, or alter communication preferences, please email us at Support@Hyp3r.com. If you live in the European Economic Area, United Kingdom, and Switzerland (“Designated Region”), you have several legal rights regarding your information as discussed below.
Accessing and Exporting Data.Should you wish to obtain a copy or export your personal information in a common file format, please submit your request to Support@Hyp3r.com.
Email Communications. From time to time, we may send you emails regarding updates to our website, products or services, notices about our organization, or information about products/services we offer (or promotional offers from third parties) that we think may be of interest to you. If you wish to unsubscribe from such emails, simply click the “unsubscribe link” provided at the bottom of the email communication. Note that you cannot unsubscribe from certain Services-related email communications (e.g., account verification, confirmations of transactions, technical or legal notices).
Modifying and Deleting Account Information.Should you wish to modify or delete information in your account (e.g., your contact information), please submit your request to Support@Hyp3r.com. Additionally, you may delete your account if you wish. If you choose to delete your account, most of your information will be deleted within 30 days, but it may take up to 180 days to delete all of your data and other data stored in our backup systems due to size and complexity of our systems used to store data. We may need to retain your data if legal requirements (e.g., GDPR or local data protection laws) prevent us from deleting your data. In such cases, we agree to preserve the confidentiality of your data retained by us and we will only actively process such data after such date in order to comply with applicable laws.
If you have any questions about modifying or updating any information in your account, please contact us at Support@Hyp3r.com or the postal address provided below. Please note that Company does not own or control the Customer Data uploaded to our Service by our Customers and cannot modify or delete Customer Data except at the request of our Customer, or as permitted by our terms of service.6. Data Protection and Security
Data Retention: Following termination or deactivation of your user account, Company may retain your information for a commercially reasonable time for recordkeeping, audit or other purposes. Any Customer Data that we have access to shall be retained, stored, and deleted according to our Agreement with our business customer.
Data storage and transfer: Company cares about the security of your information and uses commercially reasonable physical, technical and organizational measures designed to preserve the integrity and security of all information we collect. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised, and take other steps in accordance with any applicable laws and regulations.
Keeping information safe: Company cares about the security of your information and uses commercially reasonable physical, technical and organizational measures designed to preserve the integrity and security of all information we collect. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.